What is Opay Customer Care Whatsapp Number, phone number and email address? How can you chat with their customer support for help?
In this article, we’ll walk you through the different ways to contact Opay Customer Care. We’ll show you the official Opay whatsapp number and phone number. We’ve got you covered with all the details you need to reach out to them and get your questions answered in no time.
In-app support
One of the most convenient ways to reach out to OPay customer care is through the opay app.
Simply open the OPay app, navigate to the “Help” section, and you will be able to access the frequently asked questions (FAQs) section.
If you can’t find what you’re looking for, you can use the contact form to send a message directly to the customer support team. This option is quick, easy, and accessible 24/7.
Chat with Opay on Social Media
If you’re the type of person who prefers to get in touch with customer service through social media, Opay has got you covered.
You can contact them via their official Facebook, Instagram, and Twitter pages. Just click on the links below to connect with them directly:
- Facebook: https://www.facebook.com/opay.ng/
- Instagram: https://www.instagram.com/opay.ng/
- Twitter: https://twitter.com/OPay_NG
Opay phone number
If you need immediate assistance, you can reach out to Opay Customer Care via phone. For Opay App and Card queries, call 0700 8888328 or 01 888328. For POS Business queries, dial 0700 8888329 or 01 888329.
Opay WhatsApp Number
Need help right away? Contact them via WhatsApp. The Opay WhatsApp number is +2349165998936. You can chat with opay on WhatsApp through their official WhatsApp number from 7am to 5pm Monday to Friday.
Opay customer care Email Address
Opay offers different email addresses to cater to your specific needs. For general inquiries, reach out to customerservice@opay-inc.com.
If you need assistance with fraud-related issues, send an email to ng-antifraud@opay-inc.com.
For legal matters or privacy concerns, contact them at ng-privacy@opay-inc.com.
And if you’re interested in partnering with Opay, get in touch with their team at ng-partners@opay-inc.com.
Check Their FAQ Page
Before reaching out to customer care, consider checking their FAQ page at https://www.opayweb.com/faqs.
You might find the answers to your questions there, saving you time and effort.
Opay Office Address
If you prefer face-to-face interaction or need to visit Opay’s office for any reason, they have two office addresses in Lagos, Nigeria:
- Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.
- 103 Allen Avenue, Mosesola House, Ikeja, Lagos, Nigeria.
Their office service hours are from Monday to Friday, 9 AM to 5 PM (WAT).
Customer Service Etiquette
When contacting Opay Customer Care, it’s essential to follow some basic customer service etiquette:
Be patient: Customer care representatives are there to help, but they may be attending to other customers. Wait your turn and give them time to respond.
Be clear and concise: Clearly explain your issue or question to ensure they understand and can provide the most accurate assistance.
Be polite: Remember that customer care representatives are people too. Treat them with respect and courtesy, as you would expect in return.
A Few Final Tips
When contacting Opay Customer Care, it’s helpful to have relevant information at hand, such as:
- Your full name
- Registered phone number or email address
- Transaction reference number (if applicable)
- A brief description of the issue or inquiry
By providing this information upfront, you can help the customer care representative assist you more efficiently.
All Opay customer care contact details
| Method | Contact Information |
|---|---|
| https://www.facebook.com/opay.ng/ | |
| https://www.instagram.com/opay.ng/ | |
| https://twitter.com/OPay_NG | |
| Phone Number ( for App transaction issues) | 0700 8888328, 01 888328 |
| Phone Number (for POS issues) | 0700 8888329, 01 888329 |
| General Email address | customerservice@opay-inc.com |
| Fraud Issues | ng-antifraud@opay-inc.com |
| Legal Enquiries | ng-privacy@opay-inc.com |
| Partnerships | ng-partners@opay-inc.com |
| FAQ Page | https://www.opayweb.com/faqs |
| Opay Whatsapp Number | +2349165998936 |
| Office Address 1 | Alexander House, Otunba Jobi Fele Way. Ikeja. Lagos, Nigeria. |
| Office Address 2 | 103 Allen Avenue, Mosesola House, Ikeja, Lagos, Nigeria. |
Conclusion
In conclusion, Opay Customer Care is accessible through various channels to address your needs and concerns.
Whether you prefer social media, phone calls, emails, their FAQ page, WhatsApp, or visiting their office in person, you have numerous options to choose from.
Remember to practice good customer service etiquette and have necessary information readily available to ensure a smooth and pleasant experience.
Happy transacting with Opay!
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Thay send money to my acct from other bank since yesterday is pending
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Unfreeze my account details for transfer of money to banks
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Have they refund your money