How to delete Palmpay Account / Transaction History in 2024

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Want to learn how to delete palmpay account or palmpay transaction history in 2024?

If you’ve decided that you no longer want to use your Palmpay account, there’s a process you can follow to have it deleted.

In this post, you’ll find out how to delete Palmpay Account in just a few steps.

If this is what you’re looking for then read on

Before you start the process, make sure your account balance is empty to avoid losing funds.

2 ways to delete Palmpay Account

1. Do it yourself

If you’re considering a fresh start and wish to eliminate any traces of your palmpay transaction history, deleting your PalmPay account is a viable option. However, it’s important to understand that this action comes with significant consequences.

When you choose to delete your PalmPay account, you’re opting for the complete removal of your transaction history, personal details, and any rewards you may have accumulated over time.

Before proceeding to delete palmpay a, it’s recommended that you download a copy of your transaction history. This precaution ensures that you have a record of your past transactions for your own records. Once your account is deleted, this data will be irretrievable.

To begin the process to delete your PalmPay account, follow these steps:

Access the Official PalmPay Website: Start by visiting the official PalmPay website. Using your credentials, log in to your PalmPay account.

Access Account Settings: Once logged in, locate the Settings icon. Typically, this icon is positioned in the top right corner of the screen. Click on it to access the account settings.

Choose “Close Your Account”: Within the account settings section, you’ll find an option related to account closure. It’s usually labeled as “Close your account.” Click on this option to proceed.

Provide Necessary Information: If prompted, you might need to enter certain information, such as your bank account details. This step is crucial to ensure a smooth closure process.

Confirm Closure: After entering the required information, you’ll likely encounter a “Close Account” button. Click on it to confirm your decision to delete your PalmPay account.

Follow Instructions: Depending on the platform’s design, you might encounter additional instructions or prompts. Ensure that you follow these instructions carefully to complete the account deletion process.

Confirmation Login: Following the account deletion process, you may be required to log in again. This step serves as a final confirmation that you indeed wish to close your PalmPay account.

By following these steps diligently, you can proceed with the process to delete PalmPay account. However, it’s important to remember that this action is irreversible.

Once your account is deleted, your transaction history, personal information, and rewards cannot be recovered. Therefore, it’s advisable to take caution and download any necessary information before proceeding with the account deletion process.

2. Ask Palmpay to do it for you

Another way to request the deletion of your Palmpay account is to ask Palmpay to do it for you, in which case you’ll need to contact Palmpay’s customer support. Here’s how you can do it:

Begin by composing an email using your Gmail or Yahoo app on your mobile device. In the subject line of the email, clearly state that you are “Requesting Account Deletion.” This will help the customer support team understand the purpose of your email right away.

In the “To” field of the email, enter the email address: This ensures that your email reaches the Palmpay customer support team, who will handle your account deletion request.

Click on the “Compose” button to start writing the body of the email. In the email content, include important details such as the email associated with your Palmpay account and any other relevant account information.

Clearly explain your intention to delete your account and provide any necessary information that could help identify your account.

Once you’ve written the email and included all the necessary information, take a moment to review it for accuracy and clarity. When you’re satisfied, press the “Send” button to forward the email to Palmpay’s customer support.

Keep in mind that after sending the email, you’ll need to be patient as the customer support team processes your request. They will handle the necessary actions to delete your account from their database. Remember, it’s essential to empty your account of any funds before starting the deletion process to avoid any complications along the way.

How to Delete Palmpay Transaction History

If you’re looking to delete your PalmPay transaction history, it’s important to note that the platform doesn’t offer a direct option to delete your transaction history.

However, PalmPay does provide users with an alternative approach, allowing them to archive their transaction data.

This archiving feature presents a solution for those who want to maintain a streamlined Recent Activity section within the app while still keeping records accessible for future reference.

When you find yourself in a situation where you want to keep your transaction records organized without cluttering your Recent Activity feed, archiving transactions can be a helpful strategy.

This process ensures that the transactions you’ve conducted are neatly categorized while remaining available for your review when needed.

To effectively archive your PalmPay transaction history, here’s what you need to do:

  1. Open the PalmPay App: Begin by launching the PalmPay app on your mobile device. Ensure that you’re logged into your account.
  2. Navigate to the Activity Tab: Once you’re inside the app, locate and tap on the “Activity” tab. This is where you can access a comprehensive list of your transaction history.
  3. Identify the Transaction: From the list of transactions displayed in the Activity section, locate the specific transaction that you wish to archive. It might be helpful to use the provided search or filtering options if you’re dealing with a substantial transaction history.
  4. Archive the Transaction: Once you’ve located the transaction you want to archive, perform a left swipe on the transaction entry. This action should reveal various options associated with that particular transaction.
  5. Click on the Archive Button: Among the options that appear, look for the “Archive” button. Click on this button to initiate the archiving process for the selected transaction.

By following these steps, you’ll be able to effectively archive your PalmPay transaction history. This action helps you maintain a clean and organized Recent Activity feed within the app while still retaining access to your transaction records for future reference.

While PalmPay may not provide a direct means to delete transaction history, the archiving feature serves as a practical way to manage your transaction data according to your preferences.

How to Create a new Palmpay account

If you’ve gone ahead and deleted your PalmPay account and now wish to start fresh with a new one, here’s a step-by-step guide to assist you in the process:

First and foremost, ensure that you have access to the phone number and email address that were associated with your previous PalmPay account. This is crucial for a smooth transition.

Before you proceed with deleting your old account, it’s wise to jot down all the essential information linked to it. Make a note of your phone number, address, card details, and profile picture. Having this information at hand will be valuable as you create your new account.

If there’s any remaining balance in your old PalmPay account, make sure to transfer it to either your secondary account or your bank account. This way, you can ensure that you don’t lose any funds during the transition.

As part of the preparation, consider switching your primary email address to a different one. Additionally, remove your old email address from any accounts that were associated with your previous PalmPay account. This step helps ensure a clean slate for your new account.

Proceed to delete your old PalmPay account, following the instructions you received earlier in this guide. Make sure you carefully follow the provided steps to successfully close your old account.

Once your old account is fully deleted, you can now move on to the next steps. Visit the official PalmPay website or download the app onto your mobile device.

During the process of creating a new PalmPay account, use your real email address for registration. This ensures that your new account is associated with accurate contact information.

As you go through the registration process, take the time to validate your phone number and email address. This step is essential for account security and verification.

After successfully creating your new PalmPay account, it’s time to update the account’s information to align with the details you previously noted down from your old account. This includes uploading your profile picture, linking the appropriate bank account, and ensuring your card details match.

Lastly, if you had previously transferred funds out of your old account, make sure to transfer them back into your new PalmPay account. This ensures that your account balance is accurate and ready for your new transactions.

By following these steps meticulously, you can confidently transition from your old PalmPay account to a new one, while preserving your information, funds, and a smooth user experience.

How to cancel a PalmPay subscription

Canceling a PalmPay subscription across various devices, including iPhone, iPad, and Android, involves a straightforward process. Here’s a guide on how to cancel your Palmpay subscription on different devices:

On iPhone and iPad:

To cancel a Palmpay subscription on your iPhone or iPad, follow these steps:

1. Open your app settings by tapping on the settings icon on your device. Look for the small icon of your name and tap on it.

2. Inside your settings, locate and tap on the “Subscriptions” option. If you don’t immediately see the subscriptions button, you can access it by tapping on “iTunes & App Store.”

3. Within the subscriptions section, find and tap on your Apple ID. A new window will open, prompting you to view and sign in to your Apple ID.

4. Scroll down until you see the “Subscriptions” button. Tap on it to access a list of your active subscriptions.

5. Among the listed subscriptions, locate the PalmPay subscription that you wish to cancel. Tap on it to review the details.

6. In the subscription details page, you’ll find a “Cancel Subscription” option. Tap on this to initiate the cancellation process for the chosen Palmpay subscription.

By following these steps, you will have successfully canceled your Palmpay subscription on your iPhone or iPad.

It’s important to note that these steps provide a general guideline for canceling your Palmpay subscription. The specific interface and options might vary based on the version of the app and the operating system of your device. However, the core process remains similar.

Remember that canceling a subscription means you won’t be billed for it moving forward, but you’ll still retain access to the service until the current subscription period ends.

On Android phone

If you’re an Android user and you’re looking to cancel your PalmPay subscription, it’s essential to follow the proper procedure to ensure the cancellation process is carried out correctly, rather than simply deleting the app. Here’s a step-by-step guide on how to cancel your PalmPay subscription on an Android phone:

Step 1: Access Google Play Store

To begin the cancellation process, open the Google Play Store app on your Android device. Make sure that you’re logged into the Google account associated with your PalmPay subscription.

Step 2: Navigate to Subscriptions

Tap on the menu icon, usually represented by three horizontal lines, located in the upper-left corner of the Play Store. From the menu that appears, select “Subscriptions.” This will take you to a page displaying the subscriptions linked to your Google account.

Step 3: Select the PalmPay Subscription

On the “Subscriptions” page, you’ll find a list of all the subscriptions associated with your Google account. Look for the specific PalmPay subscription that you want to cancel. Tap on that subscription to access its details.

Step 4: Initiate Cancellation

Within the details page of the selected PalmPay subscription, you should see an option to “Cancel Subscription.” Tap on this option to initiate the cancellation process for the chosen subscription.

Step 5: Confirm Cancellation

After tapping “Cancel Subscription,” you may be prompted to confirm your decision. This step ensures that you’re certain about canceling the subscription. Confirm the cancellation to proceed.

Once you’ve completed these steps, you have successfully canceled your PalmPay subscription on your Android device. It’s important to note that canceling the subscription means you won’t be billed for it in the future, but you’ll still retain access to the service until the current subscription period expires.

By following this procedure, you can effectively manage your PalmPay subscriptions on your Android phone, ensuring that you only pay for the services you want to use.

Read this: How to Remove Palmpay Security Plugin or Watermark on Android Phones

All rights reserved. Do not copy, rewrite or republish this content, in part or in whole, without proper credit to the source.

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About the Author: Femi Olawole

Femi Olawole is a seasoned blogger with interest on providing helpful Contents on online loan apps, Tech and Business.


  1. I want to delete my palmpay account because I add my bank account to it but I want to remove it now but it is not removing

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