How to generate First Bank token using ussd code, soft token or hardware

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There are several ways to generate first bank token mainly with ussd code, FirstToken and Hardware.

If you’re an account holder of First Bank Nigeria, it is crucial to generate a First Bank token to ensure safe and secure online transactions.

In this article, we will discuss everything you need to know about generating First Bank tokens, including the types of tokens available, how to generate them, how to synchronize hardware tokens, and more.

What is First Bank Token?

First Bank Token is an application or device that generates a security code or token that authorizes transactions for online banking.

It acts as a security measure to prevent unauthorized transactions from occurring on your account.

With First Bank Token, you can also monitor all transactions made on your bank account, keeping your account safe from cyber-attacks and fraudsters.

Types of First Bank Token

There are two types of First Bank Tokens:

1. Soft Token

First Bank Soft Token is an application that can be easily downloaded from the Google Play Store for Android users or the App Store for iOS users. The Soft Token generates the security code that authorizes online transactions.

2. Hard Token

First Bank Hard Token is a physical device that can be obtained from any First Bank branch. It generates the security code that authorizes online transactions.

How to Generate First Bank Token Using Hardware

To obtain a First Bank Hard Token, visit the nearest First Bank branch and request a token application form. Fill the form correctly and submit it.

If your request is approved, you will be given a physical device that must be synced with the First Bank app installed on your phone.

Here are the steps to synchronize your First Bank Token:

  1. Download the First Bank Mobile app and install it.
  2. Register on the app by following the on-screen prompts.
  3. Login to the app using your User ID and password.
  4. Select “Account settings.”
  5. Select “Token Synchronization.”
  6. Press the button on your First Bank Token device, and a code will appear on the screen.
  7. Input this code into the input provided on the app.
  8. Tap confirm, and you will have successfully synchronized your First Bank Token.

How to Generate Token Using Soft Token (FirstToken)

To obtain the First bank soft token (also known as FirstToken), you need to download the FirstToken mobile app from AppStore or Google Play.

Once downloaded, you must obtain an activation code and serial number by filling out the token activation form at any First bank branch.

After inputting the activation code and serial number, a registration code will be generated, which you must provide to the customer service officer at the branch to activate the FirstToken app on your mobile phone.

The FirstToken app can function offline, and before generating a transaction code, you must provide a 4-digit PIN, which is required to access the app on your mobile device. The generated code will only display for 30 seconds before disappearing.

To ensure security, the FirstToken app requires users to register a confidential 4-digit PIN, which should not be shared with anyone.

If you forget your PIN, you can reset it by sending an email to, which should include your user ID, challenge code (generated after entering an incorrect PIN four times), and transfer limit using the token.

It is important to note that the daily transfer limit set on the internet banking platform applies to this token, and it can be used anywhere in the world.

Frequently Asked Questions (FAQ)

How can I generate Token using Ussd code

To generate a token using ussd code, dial *322*0# from the mobile number you used to register your First Bank account. The token will be sent to your phone, and you can input it.

Can I use the Hardware Token if I have the Soft Token?

No, you cannot. Both Tokens cannot be used at the same time. If you have one Token and wish to use the other, you must deactivate the previous Token.


Generating a First Bank Token is essential for ensuring secure online banking transactions.

You can choose between the Soft Token and the Hard Token, depending on your preference.

By following the steps outlined in this article, you can easily generate your First Bank Token and enjoy safe and securely.

All rights reserved. Do not copy, rewrite or republish this content, in part or in whole, without proper credit to the source.

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About the Author: Femi Olawole

Femi Olawole is a seasoned blogger with interest on providing helpful Contents on online loan apps, Tech and Business.

1 Comment

  1. I did a transaction on 14th of march 2023 to Mr Duru Chibuike Samuel amount 4,000 and it was successful but the receiver do not get the credit alert and I was debited. Please I need my refund

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