How to Cancel Pending Transaction on Opay

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Are you faced with the problem of pending transaction on opay and want to know how to Cancel the Pending Transaction? You’re not alone. This happenes to everyone and it can br frustrating.

However, in this post, we will help you to understand why your transactions may be pending and how you can cancel it and get a refund.

Why pending transaction

There are several reasons why your transaction on opay can be pending. Some of them are listed below;

  • Temporary bad network: bad network either on opay or on the receiving bank can cause a pending transaction. In this case, you may need to check back later to see if the transaction goes successfully.
  • Uncompleted KYC in settings: if you have uncompleted know your customer settings.
  • Low account balance: you need to have enough money in your balance to carry out a transaction successfully

You may need to wait for at least 24 hours for the transaction to process instead of cancelling it.

The thing is, when you’re faced with pending transactions on your Opay account, you don’t need to panic because this happens to most opay customers.

Follow the step below

However, if you are sure you want to cancel the pending transaction, follow the instruction below.

The only way to cancel your pending transaction on opay is this: open your Opay app, and from within the app use the customer service option.

Talk to the agent on why you want to cancel the pending transaction. The agent may ask you some questions about the said transaction.

Alternatively, you can follow the guide here to contact Opay.


In conclusion, pending transactions can be frustrating. However, patience is needed because it happens to everyone.

But in a situation you want the pending transaction on Opay cancelled at all cost, talking to an agent it the only way out.

I hope this information is helpful to you. If you have any questions, drop them as comments and I’ll get back ASAP.

All rights reserved. Do not copy, rewrite or republish this content, in part or in whole, without proper credit to the source.

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About the Author: Femi Olawole

Femi Olawole is a seasoned blogger with interest on providing helpful Contents on online loan apps, Tech and Business.


  1. I lost my phone and I wasn’t able to retrieve my old SIM is it possible for me to switch the account to another number

  2. I tried contacting opay customer care to cancel a pending transaction but they dont reply me

    Please do you have other means i can get to them fast

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