How to Block Gtbank Account & ATM Card in 2024

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This blog post walks you through the steps of blocking your GTBank account and ATM card from any phone, in case of card stolen, or fraud suspecion, thereby ensuring the safety of your funds.

Blocking Your GTBank Account

If you suspect your GTBank account has been compromised, you have multiple options to block it and halt all transfer or debit transactions.

1. Using a USSD Code

With a simple USSD code, you can block your GTBank account from any mobile phone in Nigeria:

  • Dial *737*51*74#.
  • Provide the phone number registered to your GTBank account
  • Enter your 737 PIN.

This service is absolutely free, and once completed, no one will be able to send money from your blocked account.

2. Online

You can also block your GTBank account online using the bank’s internet banking platform or self-service portal. Here are the steps to do so:

  • Visit GTBank’s internet banking platform or self-service portal.
  • Log in using your UserID, Account Number, Phone Number, or Email and password.
  • Select the ‘Self-Service’ option.
  • Click on the ‘Account Switch off/on’ option to disable your GTBank account.
  • Choose the duration for the account block (‘date from’ and ‘date to’).
  • Input your secret question answer.
  • Click on the ‘Submit’ button, then confirm the Account Block request.

3. Mobile App

You can also block your account via the GTBank mobile app by:

  • Logging in and choosing the ‘Account’ option.
  • Scrolling down to the ‘Account hotlist’ request.
  • Selecting the account number you want to block.
  • Entering the reason for hotlisting the account.
  • Entering your account’s secret answer and password/token.
  • Clicking ‘Continue’, then ‘Submit’.

Blocking Your GTBank ATM Card

Should your ATM card be lost or stolen, blocking it becomes crucial to protect your funds. To do so:

  • Dial *737*51*74# from any mobile number in Nigeria.
  • Follow the prompts to block your ATM card.

Once you’ve done this, all transfer or debit transactions will be restricted, and no one will be able to send, transfer, or withdraw money from the account linked to the blocked ATM card.

Unblocking Your GTBank Account or ATM Card

When you’re ready to reactivate your account, you have several options:

  • Dial 73711# with the phone number linked to your GTBank Account.
  • Input your Bank Verification Number (BVN).
  • Click ‘1’ to continue.
  • Pay the NGN100 reactivation fee which will be deducted from your GTBank account.

Alternatively, you can unblock your account by calling GTConnect, GTBank Customer Care, or visiting any GTBank branch near you.


In today’s digital world, security is paramount. Knowing how to block your GTBank account and ATM card in a suspected breach scenario is a crucial skill.

By following the steps provided in this guide, you can ensure that your money is safe from unauthorized access.

Remember, if you suspect any fraudulent activity, contact GTBank immediately. Stay alert and keep your finances secure!

All rights reserved. Do not copy, rewrite or republish this content, in part or in whole, without proper credit to the source.

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About the Author: Femi Olawole

Femi Olawole is a seasoned blogger with interest on providing helpful Contents on online loan apps, Tech and Business.

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