Eskom Whatsapp Number, Customer Care Toll Free, Chat room, Email

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Do you need Eskom Whatsapp Number or their email and toll free number. This post is what you’re looking for.

Eskom is a South African electricity public utility, established in 1923. Eskom is a short and derivation forum of Electricity Supply Commission.

In this post, we share with you Eskom Whatsapp Number and also their email address, toll free number and other related information.

The foundation of the business is the generation, transmission, distribution, and sale of electricity, supplemented with the construction of new power stations and network infrastructure.

The Gx, Tx, and Dx Divisions rely on support in the form of finance, human resources, procurement, information technology, telecommunications, strategy, risk and sustainability, legal and compliance, and stakeholder relations.

In support of the electricity business, Eskom Rotek Industries (a subsidiary) performs turbine and transformer repairs and provides specialised construction and transport services.

Eskom Contact details

For your convenience and instant response, you can also use one of the Eakom Self-Services channels below depending on what sort of assistance you need

Eskom Whatsapp Number

You can chat with the Eskom customer care on their Whatsapp number, to do so, here’s the contact to use: 0860037566.

Eskom Toll free Number

They also have a Toll free number that you can call for free and get answers to your questions in real time. The Eskom toll free number is: 0800112722

Eskom Email Address

Also, you can reach their customer service representative on their official Emil address on customerservices@eskom.co.za. Their response time is always within 24 hours from the time you send the email.

Alfred Chatroom

  1. If you want to report power outage, you can use Alfred, a Chatbot by Eskom.
    https://alfred.eskom.co.za/chatroom/
  2. You can also use Myeskom customer care app for ease access to their customer support. You can download this app from Google play Store or Apple app store.
  3. For all other queries (application-related service requests, account-related service requests, disconnection and credit extension-related service requests), use the eskom Whatsapp Number or follow these instructions:

Resubmit your query to CustomerServices@eskom.co.za. (All regions)
Please ensure that your email has the relevant email subject heading as follows:

  • For Applications related queries, please use #Application and the Province your request relates to.
  • For Move In / Move Out related queries, please use #MIMO and the Province your request relates to.
  • For Accounts related queries, please use #Accounts and the Province your request relates to.
  • For Disconnections and Credit Extensions, you can use the toll free number or #DCE and the Province your request relates to.
  • Note that for eskom to effectively assist you, you’ll need to provide them with your meter number, your contact numbers and a detailed complaints of your request.
  • For customer complaints visit eskom website
  • For any other reasons you can get in torch on eskom Whatsapp Number.
All rights reserved. Do not copy, rewrite or republish this content, in part or in whole, without proper credit to the source.

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About the Author: Femi Olawole

Femi Olawole is a seasoned blogger with interest on providing helpful Contents on online loan apps, Tech and Business.

5 Comments

  1. Hi sis ngireport ngecable enqmukile enqutu nge 18 October selokho umuntu ehleli ngaphandle kagesi ueskom lutho ukufika noma uzama ukubafonela direct abatholakali kanti kumele senzenjani iservice yenu umbhedo uyanyanyisa angicabangeli abantu

  2. 2weeks without electricity khayelitsha cpt we have ref no because we don’t have money for bribe why

    1. Hi sisi ndingu lunga hlala enkanini khayelitsha
      Address St 456 mban wam no meza uwekula phali nge weekend

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